Business Functions: External Relations
Communicating your firm’s CSR activities may bolster stakeholder engagement and drive consumer support.
Donating in excess? Careful, the relationship between philanthropy and financial performance is not linear, but U-shaped.
The authors apply a stakeholder management lens to the recurring question: why do some firms have higher financial performance than others? Researchers examine how a… Read More
Community engagement can offer firms and communities vital benefits. This research identifies what we know about how to achieve them.
Truly effective community engagement involves complex decisions about who to work with (or through), how to engage, and what likely result to achieve.
This study investigates the processes underlying how business and nonprofit partnerships form. The authors identify the challenges faced by managers at each stage of partnership… Read More
This study answers two questions: 1) How do firms manage stakeholders to improve their market performance? 2) What competitive benefits can firms obtain by managing… Read More
Corporate social responsibility and philanthropy can payoff for a firm – but only at very low or very high levels.
This paper highlights how managers form effective partnerships between business, government and non-profits to address social issues. Successful partnerships create a shared vision by focusing… Read More