Topic: Engagement

How do you identify your stakeholders and then plan to engage them?

Successful community engagement involves complex decisions on who to engage with, how, and with what likely result. Based on an analysis of more than 200 academic and practitioner sources, here we suggest some ways of thinking about the “who”, “how” and “why” of community engagement.


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Systematic Review: Stakeholder Engagement

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This systematic review synthesizes the entire body of research on stakeholder engagement. ... Read More »
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Executive Report: Stakeholder Engagement

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This report is designed to help executives and directors in community and public relations identify and develop a strong strategy for engaging with their community. ... Read More »
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Family Firms Teach Long-Term Survival

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The voluntary actions taken by businesses to improve the social conditions of stakeholders, such as giving to charities or improving employee working conditions, are an ... Read More »
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When Are Environmental Certifications Bad for Business?

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Managers and executives from all industries are now considering whether environmental certifications are right for their business given that many companies believe customers will pay ... Read More »
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Summary Report: Forum on Engaging the Community

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A summary of the key take-aways from the NBS’s forum on stakeholder engagement, which brought together representatives from business, government and academia. ... Read More »
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Stakeholder Relations Sustain Positive Financial Performance

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How can companies extend periods of exceptional financial performance and end those of substandard performance? This study found that good stakeholder relations were a key ... Read More »
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3 Key Stakeholder Groups Shape Environmental Performance

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Community stakeholders have substantial control over corporate resources and decisions companies make about the environment. Three groups often drive improvements in firm environmental performance: those ... Read More »
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Primer: Stakeholder Engagement

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Management professor Dr. Marie-France Turcotte introduces the fundamentals of stakeholder engagement, including: key terms and issues; steps for implementing your strategy; and additional reading and resources. ... Read More »
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Good Stakeholder Relations Help Firms Stay on Top Longer

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How can companies extend periods of exceptional financial performance and end those of substandard performance? This study found that good stakeholder relations were a key ... Read More »
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Improve Your Sustainability Programs Through Organizational Learning

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How can sustainability knowledge be diffused among colleagues and employees? A number of factors facilitate organizational learning, and the results of the learning processes. By ... Read More »
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Work with NGOs to Shape Global Regulations

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This paper examines how interactions among governments, businesses and NGOs in and around UN conferences serve to establish global regulations, such as those restricting toxic ... Read More »
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How to Avoid Conflict with Local Communities

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To limit their conflicts with local communities, managers of multinational corporations (MNCs) must consider three interrelated factors: power inequality, perception gaps and cultural context. When ... Read More »
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Attitudes Towards Learning Affect Partner Collaborations

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This paper examines how attitudes towards learning in the context of inter-organizational collaboration affect how partners interact. The findings suggest attitudes towards mutual learning are ... Read More »
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Managing for Stakeholders Can Pay Off in the Long-term

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The authors apply a stakeholder management lens to the recurring question: why do some firms have higher financial performance than others? Researchers examine how a ... Read More »