Topic: Engagement

How do you identify your stakeholders and then plan to engage them?

Successful community engagement involves complex decisions on who to engage with, how, and with what likely result. Based on an analysis of more than 200 academic and practitioner sources, here we suggest some ways of thinking about the “who”, “how” and “why” of community engagement.


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Systematic Review: Stakeholder Engagement

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Download(s): Systematic Review

This systematic review synthesizes the entire body of research on stakeholder engagement. ... Read More »
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Executive Report: Stakeholder Engagement

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This report is designed to help executives and directors in community and public relations identify and develop a strong strategy for engaging with their community. ... Read More »

The Growing Authority of Indigenous Communities (And What it Means for Companies)

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NBS regularly spotlights key sustainability issues for business leaders. These issues have been identified by NBS’s Leadership Council, a group of Canadian businesses recognized for ... Read More »

10 Costly Mistakes of CSR Reporting

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CSR reporting has become the norm for any company committed to responsible business practice. But, when done incorrectly, reporting can do more harm than good. ... Read More »

Top 10 CSR Research Findings of 2012

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The following are the most popular Research Insights published in 2012: 1. Burned-Out Employees? Reduce Absenteeism with Workplace Interventions Michael Leiter shows weekly meetings and ... Read More »

Top 5 Insights from CSR Thought Leaders

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NBS’s Thought Leader Forum features world experts on sustainability issues, offering guidance on sustainable business models for the 21st century. Here are 2012’s most popular ... Read More »
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3 Ways to Turn Sustainable Talk into Action

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Download(s): Research Insight

Setting environmental targets is great, but the president’s commitment alone is insufficient to achieve them. New research from the French management journal Revue Gestion (“Management ... Read More »
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Improving Community Relations

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Download(s): Community Guide

Research shows companies can engage community groups in three main ways. This guide is based on more than 200 studies and is designed to help ... Read More »

Getting Neighbour Buy-In at the 50-Yard Line

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How Canadian football team the Montreal Alouettes turned out the lights, turned down the volume and got more fans to the game ... Read More »

Partnering to Build Youth Job Skills

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Case Study: Kal Tire Kal Tire, Canada’s largest independently owned tire dealer, was keen to establish a national partnership with a charitable organization. The right ... Read More »
Community Engagement Guide

Engage Your Community Stakeholders

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Download(s): Community Engagement Guide

When businesses work with the communities around them, both sides benefit. Good relationships with community stakeholders, such as neighborhoods and community development groups, can improve ... Read More »
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Family Firms Teach Long-Term Survival

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Download(s): Research Insight

The voluntary actions taken by businesses to improve the social conditions of stakeholders, such as giving to charities or improving employee working conditions, are an ... Read More »
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When Are Environmental Certifications Bad for Business?

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Managers and executives from all industries are now considering whether environmental certifications are right for their business given that many companies believe customers will pay ... Read More »
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Summary Report: Forum on Engaging the Community

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Download(s): Summary Report

A summary of the key take-aways from the NBS’s forum on stakeholder engagement, which brought together representatives from business, government and academia. ... Read More »

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