How do you identify your stakeholders and then plan to engage them?

Successful community engagement involves complex decisions on who to engage with, how, and with what likely result. Based on an analysis of more than 200 academic and practitioner sources, here we suggest some ways of thinking about the “who”, “how” and “why” of community engagement.

The Latest From the Engagement Blog

Engagement Blog

Systematic Review: Engaging the Community

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Download(s): Systematic Review

Community engagement can offer firms and communities vital benefits. This research identifies what we know about how to achieve them.

Executive Briefing: Engaging the Community

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Download(s): Executive Briefing ...

Truly effective community engagement involves complex decisions about who to work with (or through), how to engage, and what likely result to achieve.

Engage Your Community Stakeholders: An Introductory Guide for Businesses

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Download(s): Community Engagement Guide

A systematic approach to stakeholder engagement, like the one outlined in this guide, can bring genuine business benefits.

Collaborative Community Development: A Guide for Managers

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Apply collaborative community development to boost the social legitimacy of your firm and drive regional sustainability in communities where you operate.

Start Here

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Download(s): Start Here Guide

Sustainability frameworks are useful tools. They provide clarity on risks and responsibilities, and often kick-start a company’s sustainability strategy. But, it can be a challenge… Read More

How Collaboration Ended the “War in the Woods”

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Multi-sector partnerships can help solve complex sustainability issues. This one resolved a decades-long conflict in Canada’s Great Bear Rainforest.

Sustainability Inspires Innovative Approaches to Making Money

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New research from MIT suggests three things your company can do to generate profit from sustainability activities. Findings are based on a 2012 survey conducted… Read More

Community Engagement Toolkit for Mining Companies

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Download(s): Community Engagement Toolkit

Want to reduce the social risk of your operations? Build relationships not transactions.

Simplifying Complexity: The 8 Sustainability Challenges for Canadian Business in 2014

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Download(s): 2014 Challenges Report

This report points to critical sustainability issues, providing signposts to best practices and knowledge, to enable long-term success of Canadian business.

Industry Lessons on Food Waste: Sell Ugly Carrots (and Four More Tactics)

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Take a lesson from a baby carrot – and capitalize on food waste reduction by adopting these strategies.

Top 10 Sustainability Research Findings

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Want to start 2014 with a win? Make better business decisions immediately with our list of the 10 most popular research findings of the past year.

Combat Financial Downturns with Corporate Democracy

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Sustainable innovation is a process. And sometimes, this involves collecting – and implementing – feedback from thousands of stakeholders.

Regulation Can Change the Way You Innovate

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Following oil spills like the Exxon Valdez, new environmental regulations drove the fastest changes in oil tanker design the industry had ever seen.

A New Path to Stakeholder Governance

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A recent analysis of 51 companies in the UK shed light on the growth and effectiveness of joint management-stakeholder committees (JMSCs). Researchers Spitzeck, Hansen and Grayson found… Read More

SME Sustainability Challenges 2013

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Download(s): SME Challenges Report 2013

For the second consecutive year, this report identifies SME-specific challenges, while highlighting the contributions of small firms towards sustainability. This year, NBS’s SME Council brought… Read More

NBS’s Working Session on Civic Dialogue

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Civic dialogue was identified by the NBS Leadership Council as an important pathway to sustainability (see 2013 Challenges Report). NBS, working with researcher Dr. Tom Webler, is developing resources… Read More


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