external-relations
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Executive Report
September 14, 2012

A systematic approach to stakeholder engagement, like the one outlined in this guide, can bring genuine business benefits. 

NBS
Research Insight
August 3, 2012

Small businesses that proactively pursue CSR perform better than their penny-pinching peers.

Thomas Long
Research Insight
April 13, 2012

Through a survey of Spain’s 500 largest firms, researchers pinpoint three approaches to CSR to ensure it creates value for the company.

Bushra Tobah
Research Insight
February 17, 2012

The voluntary actions taken by businesses to improve the social conditions of stakeholders, such as giving to charities or improving employee working...

Thomas Long
Executive Report
December 16, 2011

Policy makers face critical and complex questions. This report is designed to help decision-makers develop and advise on environmental policy.

NBS
Systematic Review
November 28, 2011

This research synthesizes the evidence on building effective environmental policy and provides frameworks for policy makers and practitioners.

NBS
Research Insight
September 28, 2011

Supply chain managers are concerned with timeliness, cost, and quality. Increasingly, they must also respond to stakeholder expectations. 

NBS
Research Insight
August 30, 2010

How can sustainability knowledge be diffused among colleagues and employees? A number of factors facilitate organizational learning, and the results of the...

Leo Wong
Research Insight
August 30, 2010

Managers can evaluate which are the most mutually-beneficial social causes to become involved with – and which ones their firm should avoid.

Joyce Shang
Research Insight
August 30, 2010

To limit their conflicts with local communities, managers of multinational corporations (MNCs) must consider three interrelated factors: power inequality,...

Alberto Fonseca
Research Insight
August 30, 2010

Communicating your firm's CSR activities may bolster stakeholder engagement and drive consumer support.

Alberto Fonseca
Research Insight
August 30, 2010

Donating in excess? Careful, the relationship between philanthropy and financial performance is not linear, but U-shaped.

Joyce Shang
Research Insight
July 27, 2010

The authors apply a stakeholder management lens to the recurring question: why do some firms have higher financial performance than others? Researchers...

Pam Laughland
Systematic Review
July 20, 2010

Community engagement can offer firms and communities vital benefits. This research identifies what we know about how to achieve them.

NBS
Executive Report
July 20, 2010

Truly effective community engagement involves complex decisions about who to work with (or through), how to engage, and what likely result to achieve.

NBS
Research Insight
July 14, 2010

This study investigates the processes underlying how business and nonprofit partnerships form. The authors identify the challenges faced by managers at each...

NBS
Research Insight
July 13, 2010

This study answers two questions: 1) How do firms manage stakeholders to improve their market performance? 2) What competitive benefits can firms obtain by...

NBS
Research Insight
July 6, 2010

Corporate social responsibility and philanthropy can payoff for a firm - but only at very low or very high levels.

Joyce Shang
Research Insight
June 30, 2010

This paper highlights how managers form effective partnerships between business, government and non-profits to address social issues. Successful partnerships...

Lauren Rakowski
Research Insight
June 15, 2010

While most organizations approach community engagement in a 'transactional' way, the greatest value and competitive advantage is derived from more relational...

Tom Ewart